Privacy Policy

FloorsDubai.com (from here on referred to as ‘we’, ‘our’, ‘us’) is committed to protecting the privacy of all of our customers. We would be happy to answer any of your questions pertaining to the privacy of the personal information that you provide to us or that might be obtained by other means and how we use it. Your private information will never be shared with any third party whatsoever. Our customer care team can receive any questions or concerns that you might have with regards to the same.

How your information is used

The provided information is used to carry out the order that is placed with us and provide you with selected emails about products that you might be interested in. Personal information in part or whole will never be sold to any third parties. Provided information may only be used to bring you a personalized experience on FloorsDubai.com. Credit card details for cards that are used for transaction with us are never recorded. It is our responsibility to ensure there is no unauthorized access to your data by any third parties.

How information is obtained

Personal and statistical data is collected from everyone visiting the site, be they registered with us or not. All information is stored under strict guidelines of privacy and security. Our website is encrypted with the best SSL encryption which goes to ensure complete protection of any information used on the site while making your purchase or just browsing around.

Required Information

We request all our guests to provide particular information about themselves like:

  • Full Name
  • Email address
  • Contact Number
  • Billing Address
  • Shipping Address(es)
  • Name/ Date of birth/ Gender of Child/ Children (if applicable)

Any credit card details that are collected will never be sold or shared to any third party organizations. This information will not be available internally towards the company either. Credit card transactions are carried out by trusted legally authorized gateways that go to ensure a safe and secure transaction every time.

General information collected

FloorsDubai.com and our partners in advertising or content writing may require some statistical data to be collected from our site visitors. Examples of collected data can be the site URL, browser preference, language preferences, country of origin and or the area codes of the visiting computer IPs. Pages that are visited or products that are browsed while exploring the website, any adverts that were engaged with or any search terms that were used on the website. None of this collected data is used to identify a visitor personally and may be collected from register or non-registered visitors alike.
All communications with a visitor is collected, stored and referred back to if ever required. Be they over the phone, What’s App chats, SMS’s or emails.

Cookies

IP and ULR addresses are gathered through the use of Cookies. Date and time of the visit to our site may also be recorded. These are very common at almost every commercial site that you will visit. This information is used to provide you with a personalized experience that enables us to present products to you with relevancy and efficiency. Cookies also help to bring you specialized offers, adverts most relevant to you and help you secure personal data in your browser like your passwords to provide a streamlined are easily accessible experience. You may of course block these cookies via your browser settings. Most of the statistical data is provided by the cookies and help us understand the products that you are looking at and give us an idea of what products to present on our website in the future.
Although statistical data is recorded through cookies, your personal details are never shared with any third party

Google

This website uses Google Analytics, a web analytics service provided by Google, Inc.
(“Google”). Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

Google services implemented on FloorsDubai.com:

  • Remarketing with Google AdSense
  • Demographics and Interests Reporting
  • DoubleClick Platform Integration

Why is all this information collected?

All of this information is collected so that a personalized shopping experience can be provided to our visitors. Statistical data is used to provide you with relevant adds and features that you might be interested in. This will also help us to source the right kind of floors and help us analyse market trends to shape future offerings.

Sharing of your information

We share your personally identifiable information with the reputable third parties who help process your order, such as delivery and logistics teams and payment processing agencies. All of the third parties that work together with in processing your order have stringent confidentially and security measures and are committed to preventing the misuse of your personal information. We also reserve the right to share your personal details if we believe it is necessary to comply with the law, to protect the safety of Floorsdubai.com or the safety of our users or to protect Floorsdubai.com property rights. We may share non-personally identifiable information, such as your URL or IP address with third party advertisers or third-party advertising companies. This information CANNOT be traced to your personal details.

Product Reviews

Your product reviews may be used in Floorsdubai.com marketing and/or promotional material and or that of the manufacturer of the reviewed product and/or any of our partner companies who we work with to serve customers. You have the right to have your review removed at any time, in this event you should send our customer service team your request by email. You have the option to can submit reviews anonymously.

Blogs on Floorsdubai.com

As with product reviews, your comments and contributions to the FloorsDubai.com blogs may be used by FloorsDubai.com in its marketing and/or promotional material as well as that of any of our featured brands, manufacturers or merchants. Your comments and contributions may also be used in the marketing/ promotional material of any of our partner companies with whom we work to serve our customers. You have the option of contributing to the FloorsDubai.com blogs anonymously.

Changing your personal information on
Floorsdubai.com

If your personal details provided on FloorsDubai.com are changed, we will consider the latest updated details to be final. All communications will be carried out on the updated details only. If you wish to perhaps change any of your information, you are more than welcome to contact us through our support emails.

Conditions of Use

By joining and/or using Floorsdubai.com, you confirm that you do not consider the stated Privacy policies a breach of your rights. Please note that our Privacy Policy is periodically updated and that users are bound by the most recent update of the policy. It is therefore the customer/user’s responsibility to continue to check our Privacy Policy for updates. By registering for a Floorsdubai.com account, you also confirm that you do not object to us contacting you via any of the contact details that you provided us with upon registration or after registration.

Opting Out

You may opt out of our newsletter service at any time you wish by sending across an email to us at support@finalspecs.com or by clicking the unsubscribe button at the bottom of a received newsletter.

Users can set preferences for how Google advertises to you using the Google Ad Settings page.
Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

Contact Information:

Final Specs LLC
Sharjah Media City
Office No 10, Level 1
Sharjah UAE

*Office Hours: 9 AM – 7 PM (UAE time)